USC Credit Union Blog

USC Credit Union Blog

Lower Your Risk of Fraud and Theft During COVID-19

Identity thieves have only become more creative in finding new ways to hijack personal information and exploit their victims. It seems like every day we learn of yet another new identity theft or fraud scam. Especially in times like these, with pandemics such as COVID-19, identity theft becomes even more common.

While it can feel overwhelming and hopeless, there are some basic yet effective proactive steps everyone can take to protect themselves during this uncertain time.


Skip the public Wi-Fi

Don’t use public Wi-Fi especially if you’re working remotely in a public place. If you must get online when in public places, only visit websites with HTTPS encryption. To prevent your smartphone from searching for hotspots, don’t forget to turn off the automatic Wi-Fi function. Ideally, work and do any online transactions safely from your secure home Wi-Fi.


Monitor your credit report and banking accounts

You can order one free credit report per year from all three credit reporting agencies. Being aware of your balances, purchases, any new accounts opened can go a long way in identifying compromised information quickly. You should be reviewing your statements weekly and don’t just look for questionable big-ticket purchases. Some fraudsters like to run “tests” with smaller charges before they go for larger ones. It’s also a good idea to set up automated alerts for transactions over a certain amount. 


Use verified and trusted sources

I’m sure you’ve heard the phrase “not everything you read on the internet is true” before. False information spreads quickly on the internet, so make sure you are consuming with caution. Double-check that the sources you are reading are trustworthy. Some reputable sources are the Center for Disease Control and Prevention (CDC), the World Health Organization (WHO), and the National Institutes of Health (NIH). Fake organizations can take advantage of your fear and vulnerability, so always make sure to check any source’s credibility.


Don’t reveal personal info via phone or email

Most genuine and trustworthy sources will not ask you to reveal personal information, such as your social security number, over the phone or email. If someone is asking you for your personal information, they are most likely attempting fraud or theft. Any important personal information, such as your social security number, driver’s license, or credit card details, should be kept private.


Verify charity authenticity

During this hard time, you might feel compelled to donate to a charity to help others. While this can be done properly, take extra caution to make sure the charity is authentic and is something you want to put your money towards. Do a quick google search of the charity and make sure it is reputable.


Avoid clicking links

Clicking a link is the easiest way for hackers to get your information. If you open a fraudulent link, a malicious software may be installed on your device, which can expose any personal information stored it. Often times, most reputable sources will not require you to click on any links or download any files. Think twice before you open a link from any email, text, website or social media post.


Ignore robocalls

Robocallers have been more and more invasive in our everyday lives, so it's no surprise that during a pandemic like this, they're taking advantage of panic and uncertainty to scam, offering things like Coronavirus treatments or work from home opportunities. If you get a call you suspect is from a robocaller, let it go to voicemail. Or, if you do answer and are suspicious, hang up immediately. 


Be a cautious buyer

When shopping online, ignore any listings for vaccines, treatment, or test kits, as none are available for purchase by the public. Only accept treatment or test kits from a medical professional at a designated medical facility. Also be wary of online sellers on websites like Amazon and eBay. Many sellers are listing in-demand products such as cleaning and health products and marking them up for inflated prices. If your local stores are out of stock, try talking to staff members to see when needed products might be back in stock. 


For the latest information and updates from USC Credit Union regarding COVID-19, click here.

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